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Peoplecert Certified Agile Service Manager V2.1 Sample Questions (Q26-Q31):

NEW QUESTION # 26
Which statement about Practice Backlog Refinement is TRUE?

A. It removes user stories that are not needed
B. It determines the user stories for the next Sprint
C. All of the above
D. It adds more detail to user stories

Answer: C

Explanation:
Practice Backlog Refinement involves continuous improvement of the backlog to ensure it is actionable and aligns with team goals.
A . Correct. Refinement involves adding detail to user stories to make them ready for implementation.
B . Correct. During refinement, outdated or irrelevant user stories are removed to maintain backlog clarity.
C . Correct. Refinement helps prioritize and prepare user stories for inclusion in the next Sprint.
D . Correct. All of these actions are part of the refinement process.
Reference:
Scrum Guide 2020: Backlog Refinement process.

NEW QUESTION # 27
What does the Sprint Backlog provide the Agile Service Management Team?

A. Description of how to meet the Sprint requirements
B. Ability to be self-managing to meet the Sprint Goal
C. Both A and C
D. List of requirements that must be met during the Sprint

Answer: C

Explanation:
The Sprint Backlog provides the team with a clear understanding of what needs to be done and the freedom to self-manage to achieve the Sprint Goal.
A . Correct. The Sprint Backlog includes a plan for how the team will meet the Sprint requirements.
B . Incorrect. While the Sprint Backlog lists work items, this alone doesn't cover its full purpose.
C . Correct. Agile teams are self-managing, and the Sprint Backlog empowers them to organize their work autonomously.
D . Correct. Both A and C accurately describe the purpose of the Sprint Backlog.
Reference:
Scrum Guide 2020: Purpose and contents of the Sprint Backlog.

NEW QUESTION # 28
Which event marks the beginning of a Sprint in Scrum?

A. Sprint Start
B. Daily Scrum
C. Sprint Review
D. Sprint Planning

Answer: D

Explanation:
In Scrum, Sprint Planning is the event where the team collaborates to define the Sprint Goal and decide which items from the Product Backlog will be worked on during the Sprint. This marks the formal beginning of the Sprint.
A . Correct. Sprint Planning kicks off the Sprint by setting its goals and scope.
B . Incorrect. "Sprint Start" is not an official Scrum term.
C . Incorrect. Sprint Review happens at the end of the Sprint to inspect the increment.
D . Incorrect. The Daily Scrum occurs every day during the Sprint but does not mark its start.
Reference:
Scrum Guide 2020: Sprint Planning

NEW QUESTION # 29
Which BEST describes a Microprocess Architecture?

A. A collection of integrated microprocesses for a successful service management practice
B. An interrelated collection of microprocesses that support Scrum
C. A set of interrelated microprocesses for an effective and efficient service management process
D. An organized structure for developing microprocesses that provide value

Answer: C

Explanation:
A Microprocess Architecture is a structured framework of interrelated microprocesses designed to improve the efficiency and effectiveness of service management processes.
A . Correct. This definition captures the purpose and functionality of a microprocess architecture in service management.
B . Incorrect. While integration is part of a microprocess architecture, the emphasis is on interrelation and service management effectiveness.
C . Incorrect. Although it mentions structure and value, it does not emphasize the interconnected nature of the microprocesses.
D . Incorrect. Microprocess architectures are not exclusive to Scrum but are broader in scope.
Reference:
ITIL 4: Microprocess modularity and architecture principles.

NEW QUESTION # 30
Which statement applies to Agile Process Engineering?

A. Shapes future increments on current business conditions
B. Has a linear, sequential approach
C. All requirements are defined upfront
D. Robust documentation is required

Answer: A

Explanation:
Agile Process Engineering focuses on adaptability and iterative design, aligning future iterations with current needs and business conditions.
A . Correct. Agile evolves based on current feedback and conditions, enabling flexibility and continuous improvement.
B . Incorrect. Agile avoids linear, sequential approaches, favoring iterative cycles.
C . Incorrect. Agile does not define all requirements upfront; it adapts as new needs emerge.
D . Incorrect. Agile minimizes documentation, focusing on value delivery over rigid processes.
Reference:
Scrum Guide 2020: Iterative and incremental development.
ITIL 4: Agile Service Management and adaptability.

NEW QUESTION # 31
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