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Salesforce B2B-Solution-Architect (Salesforce Certified B2B Solution Architect) exam is designed for individuals who have expertise in designing and implementing solutions for business-to-business (B2B) applications using Salesforce technology. Salesforce Certified B2B Solution Architect Exam certification validates the knowledge and skills required to create effective solutions that meet the unique needs of B2B organizations.

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Salesforce Certified B2B Solution Architect Exam Sample Questions (Q66-Q71):

NEW QUESTION # 66
Universal Containers (UC) currently utilizes Sales Cloud and ExperienceCloud for its customers. For the next phase in its digital transformation, UC would like to enable its vast dealer network with the kinds of tools its direct Sales teams are currently using. UC is considering Partner Communities (PRM) on Experience Cloud.UC's concern at the moment is making sure that its dealer network only gets access to the opportunities they themselves bring to UC or that UC submits to the dealer to close. This is a concern for the VP of direct sales who has issues with bringing PRM inat all.
What is the initial suggestion a Solution Architect should provide to make Partner Communities work for UC?

A. Utilize the same sharing model within the Partner Community that customers are currently using within the Customer Community.
B. Utilize the external sharing model to differentiate the sharing models between Internal Sales users and External Communities users.
C. Create public groups of partner companies and users at dealers, and share the opportunities using sharing rules.
D. Create two account lookups on the opportunity, one for dealer and one for partner company, and create sharing rules to share the records.

Answer: B

Explanation:
For Universal Containers to ensure that its dealer network only accesses relevant opportunities, the external sharing model in Salesforce Experience Cloud offers a tailored solution. This model allows for distinct sharing settings between internal and external users, enabling granular control over data accessibility. By leveraging this model, UC can configure sharing rules and access levels specific to Partner Community users, ensuring dealers only see opportunities they are directly involved with. This approach addresses the VP of direct sales' concerns by safeguarding internal opportunity visibility while effectively enabling dealers through PRM capabilities. Salesforce's documentation on sharing models and communities best practices underscores the importance of utilizing external sharing models to maintain data security and integrity in collaborative environments like Partner Communities.

NEW QUESTION # 67
Universal Containers (UC) uses Sales Cloud, Service Cloud, and Experience Cloud. The implementation was completed 5+ years ago, and Service Cloud users are now expressing dissatisfaction with system performance.
A custom Visualforce page was developed to show relevant data to Experience Cloud users. The same page is used by the Support team but displays more information based on their profile. UC has a small internal Support team for Salesforce that periodically enables new features in production.
Which best practice should the Solution Architect recommend to avoid these types of issues in the future?

A. Assess the level of data quality and test new features with a pilot before enabling for all users.
B. Assess the level of technical debt and test new features in a sandbox before enabling in production.
C. Assess the level of data quality and test new features with a subset of users in production before enabling all users.
D. Assess the level of technical debt and test new features with the Product team in a Developer sandbox.

Answer: A

NEW QUESTION # 68
Northern Trail Outfitters (WO) is transforming its service experience. NTO has created a RACI matrix to understand the key stakeholders' responsibilities for activities and decisions during a Salesforce Field Service discovery workshop.
Which three NTO stakeholders should a Solution Architect recommend be defined as Consulted during the discovery workshop?
Choose 3 answers

A. Field Service Agent
B. Field Service Manager
C. Business Analyst
D. Project Manager
E. NTO employee representing a typical customer

Answer: B,D,E

NEW QUESTION # 69
Universal Containers (UC) needs to provide a portal for its customers to order spare parts for the equipment that has been sold to them. Spareparts orders are fulfilled in uC's ERP system and need to be integrated with the solution. Order status would need to be reflected in the solution. Additionally, m the future, UC wants this order integration scaled to additional applications. UC also needscustomers to be able to schedule appointments for service for their equipment.
Which products should a Solution Architect recommend implementing to meet these requirements?

A. B2B Commerce, Service Cloud, Experience Cloud, and Salesforce Connect
B. B2B Commerce. Salesforce Field Service, Experience Cloud, and Meroku
C. B2B Commerce, Salesforce Field Serv.ee, Experience Cloud, and Sales Cloud
D. B2B Commerce. Salesforce Field Service, Experience Cloud, and MuleSoft

Answer: D

Explanation:
B2B Commerce is a solution that allows you to create ecommerce websites for your business customers1.
Salesforce Field Service is a solution that allows you to manage your field service operations, such as scheduling appointments, dispatching technicians, and tracking assets2.
Experience Cloud is a solution that allows you to create digital experiences for your customers, partners, and employees using templates and components2.
MuleSoft is a solution that allows you to integrate data from different systems using APIs34.
To fulfill Universal Containers' requirement for a customer portal to order spare parts and schedule service appointments, the combination of B2B Commerce, Salesforce Field Service, and Experience Cloud, integrated with MuleSoft, offers a comprehensive solution. B2B Commerce enables a self-service ordering platform for spare parts, while Salesforce Field Service facilitates the scheduling and management of service appointments. Experience Cloud provides the framework for building a customer-facing portal that integrates these functionalities. MuleSoft serves as the integration layer to connect these Salesforce solutions with UC's ERP system, ensuring seamless data flow and order fulfillment processes. This architecture supports scalability for future integrations, aligning with Salesforce's best practices for building connected and customer-centric solutions.

NEW QUESTION # 70
A Solution Architect is working with a complex enterprise architecture that supports multiple business processes. Many previous transformation projects have struggled because of the interdependencies between the Salesforce production environment and other systems, as well as a lack of documentation.
In which two ways can a Solution Architect gain a better understanding of the current state of the Salesforce production environment?
Choose 2 answers

A. Speak to the business stakeholders to gather their suggestions for improvement.
B. Examine the details of the current configuration to see how it is set up.
C. Identify which system integrator did the previous implementation and ask them to document their work.
D. Work with the system administrator to identify who has the most knowledge of the current configuration.

Answer: B,D

Explanation:
Examine the details of the current configuration to see how it is set up2. This way, you can get a clear picture of what features and functionalities are being used, how they are configured, and how they support the business processes. You can also identify any technical debt, customizations, or integrations that may impact performance or scalability.
Work with the system administrator to identify who has the most knowledge of the current configuration2. This way, you can leverage their expertise and experience to understand how the system works and why it was designed that way. You can also get their feedback on any issues or challenges they face with maintaining or updating the system.
https://trailhead.salesforce.com/credentials/b2bsolutionarchitect

NEW QUESTION # 71
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